Frequently Asked Questions

Private label runs start at 500 units per SKU using existing proven formulas. Standard catalog MOQ is 1,000 units, and fully custom OEM development (your formula, scaled by our lab) starts at 3,000+ units per SKU.

Formula complexity (active ingredients, concentrations), packaging type and customization level, order quantity, labeling requirements, and destination country all influence the final unit price. Request a quote for a detailed breakdown.

No. Our quotes are all-inclusive: raw materials, production, QC testing, packaging, labeling, and documentation (MSDS, CPSR, CPNP, FDA registration). Shipping, duties, and insurance are quoted separately based on destination and volume.

Yes. Many clients start with 500–1,000 units for market testing, then scale to 5,000–50,000 units as demand grows. We offer tiered pricing — larger orders receive better unit economics.

After you submit a brief, we send an all-inclusive quote within 24 hours and formula options, MOQ, timeline, and pricing within 48 hours. The more specific your brief — product type, target price, packaging preference, and certifications required for your destination market — the faster the first quotation.

Yes. Standard formulation samples ship within 3–7 days of brief approval, and custom-packaged branded samples are quoted per project with the packaging specification. Sample cost is minimal and fully refunded on your first bulk order.

Yes. Our in-house R&D team of 12 formulation scientists develops custom ODM formulas from your concept, brief, or target market requirements. Stability testing runs concurrently with sampling, so by the time you approve the sample, the stability picture is already underway.

Yes. You can start from a proven catalog formula — 266 products are available — or describe a custom concept for our R&D team. Private label uses existing formulas with your branding and packaging, which is the fastest route to market.

Our 3,886 m² GMPC cleanroom in Zhongshan is certified to ISO 22716 (GMP), GMPC, and FDA SGS standards, with BSCI credentials and an NMPA cosmetics production licence (粤妆20160335). We keep FDA registration on file and provide full documentation for US customs and FDA compliance.

Yes. Our products are formulated to comply with EU Regulation (EC) No 1223/2009, US FDA requirements, and GMPC and ISO 22716 standards. We provide the documentation needed — including MSDS, CPSR, and CPNP where required — for your market.

Every order runs in our 3,886 m² GMPC-certified cleanroom with microbiology, stability, and compatibility testing at every stage, plus full QC documentation shipped with your order.

Private label runs typically take approx. 20 days, ODM custom formulation 45–60 days, and custom R&D projects 60–90 days depending on formula complexity and packaging.

We ship worldwide via sea freight (FOB Zhongshan/Shenzhen), air freight, or express courier (DHL, FedEx, UPS). Goods load at Zhongshan Port or Guangzhou Port — the nearest ports listed on our Alibaba.com supplier profile. Sea freight takes 15–30 days, air 5–10 days, and express 3–7 days. We handle all customs documentation, and shipping cost is refunded on your first bulk order.

Standard terms: 30% deposit to start production, 70% balance before shipment. T/T (wire transfer) is preferred. L/C is accepted for larger orders, and we also accept Alibaba Trade Assurance.

Our vertically integrated 3,886 m² GMPC-certified cleanroom is located in Zhongshan, Guangdong, China — the center of cosmetics manufacturing in Asia. Nothing is subcontracted, which means shorter lead times, easier batch-to-batch consistency, and one accountable quality owner from raw material to finished carton.

We have been manufacturing since 2007 and supply private-label and OEM buyers across North America, Europe, the Middle East and Southeast Asia.

Submit a brief through our contact page — product type, target price, packaging preference, and any certifications needed for your market. You will receive an all-inclusive quote within 24 hours, branded samples within 3–7 days, then move to production with full QC documentation and global shipping.

Yes. Alongside single-sheet foil pouches we run box sets of 5 to 20 pieces, with your artwork, insert card and pack count. Box formatting is a packaging decision, so it is quoted together with the formula rather than as a separate project.

Accelerated and long-term stability testing (3–6 months), packaging compatibility testing, microbial challenge testing and efficacy testing are included in a formulation project. Test reports are provided with the order, and batch records are retained at the factory for traceability.

Yes. Finished goods ship with our current transport classification reports: IMDG Code reports for sea freight covering facial mask, eye mask, foot mask and anti-frizz stick specifications, and an IATA DGR report for skin care mask sheet for air freight. Each concludes non-restricted goods, and the original PDFs are downloadable from our certifications page.

Yes. Quote the listing or the report number and we check the sheet material, serum load, active level and packaging against the production file before quoting. The storefront shows what has already been ordered in volume — a single crystal bio-collagen mask listing, for example, has recorded 183,688 pcs sold — so the specification is a record rather than a promise.

Yes — that is the private label route: choose a proven catalog formula, apply your branding and packaging, and start from 500 units per SKU. We handle formula selection, artwork specification and the documentation pack your destination market requires.

Product type and format (sheet mask, serum, patch or jar), target market, packaging preference, target quantity, and any certification your market requires. Buyers most often ask about MOQ, samples, packaging and lead time first — with those five details we return an all-inclusive quote within 24 hours.